Contact Us

FiO/LS is managed by:
OSA
2010 Massachusetts Ave., NW
Washington, DC 20036, USA

General Attendee Information c/o OSA Customer Service - FiO/LS Management custserv@osa.org Tel: +1 202.416.1907 Fax: +1 202.416.6140	Exhibit and Exhibitor Services Cathryn Wanders, CEM, Exhibits Manager fioexhibits@osa.org Tel: +1 202.416.1972 Fax: +1 202.416.6100
Exhibit Sales Crystal Krason, Sales Account Manager exhibitsales@osa.org Tel: +1 202.416.1428 Fax: +1 202.416.1408	Exhibitor Accounts (Payments, Invoices, Booth Location or Contact Changes) Brooke DeLosh, Sales Administrative Assistant bdelos@osa.org Tel: +1 202.416.1401 Fax: 1 202.416.1408
Sponsorship Sales Anne Jones, Sales Account Manager ajones@osa.org Tel: +1 202.416.1942 Fax: +1 202.416.1408	Media Relations Colleen Morrison, Director, Public Relations cmorri@osa.org Tel: +1 202.416.1437

Who to Contact if You:

Need a copy of an invoice or information about your booth/sponsorship/advertising payment: Brooke Delosh – bdelos@osa.org or +1 202.416.1401

Need to order furniture for the booth: Hargrove Customer Service – customerservice@hargroveinc.com or +1 301.306.4627

Need to make a change to the Exhibit Guide description for your company: Cathryn Wanders – cwande@osa.org or +1 202.416.1972

Need to change the primary contact of record: Brooke Delosh – bdelos@osa.org or +1 202.416.1401

Have questions about booth set-up times, shipping addresses or other logistical questions: Cathryn Wanders – cwande@osa.org or +1 202.416.1972

Want more information on developing a customized sponsorship: Anne Jones – ajones@osa.org or +1 202.416.1942

Have to make a change to your registration badges: OSA Customer Service – cust.serv@osa.org or +1 202.416.1907

Want to obtain the attendee list: Cathryn Wanders – cwande@osa.org or +1 202.416.1972

Not sure who to call? When in doubt you can always contact Exhibit Operations at +1 202.416.1972 or fioexhibits@osa.org, and we will point you in the right direction.

Fairmont Hotel San Jose

170 South Market Street, San Jose, California 95113 or www.fairmont.com/sanjose
Phone: +1 800.856.1678 or +1 585.232.7200
Fax: +1 585.232.1510

Housing

The Fairmont Hotel 170 South Market Street San Jose, CA 95113 Tel: +1 408.998.1900 Toll Free Reservation Number: +1 800.257.7544 Fax: +1 408.287.1648 Website: www.fairmont.com/sanjose/	The Sainte Claire Hotel 302 South Market Street San Jose, CA 95113 Tel: +1 408.295.2000 Fax: +1 408.977.0403 Website: www.thesainteclaire.com
The Crowne Plaza Hotel 282 Almaden Boulevard San Jose, CA 95113 Tel: +1 408.998.0400 Fax: +1 408.289.9081 Website: www.ichotelsgroup.com/h/d/cp/1/en/hotel/SJCPC?

Registration

Customer Service – +1 202.416.1907 or custserv@osa.org

General Services Contractor / Decorator

Hargrove, Inc.: Exhibitor Services – +1 301.306.4627 or customerservice@hargroveinc.com

Freight

Air Freight: STS Air Cargo – +1 800.692.6116 or ship@stsair.com
Ground Freight: Hargrove Logistics – +1 301.306.4620 or logistics@hargroveinc.com
Customs/Import Shipping: TWI Import Services – +1 702.691.9000 or gbatulanon@twiglobal.com

Utilities

Telephone / Internet: Fairmont Hotel – +1 408.998.3940
Electrical: Edlen Electrical – +1 650.225.0900 or sanfrancisco@edlen.com

Additional Furnishings & Services

Audio Visual Equipment & Computer Rental: PSAV – +1 800.966.4498 / Fax +1 214.210.8200 (orders only) or exhibits@psav.com
Floral: Rosies & Posies – +1 408.378.4046 or www.rosiesandposies.com
Photography: Convention Photo by Joe Orlando – +1 818.957.2204
Booth Insurance – www.exhibitorinsurance.com
San Jose Convention & Visitors Bureau – +1 800.SAN.JOSE or www.sanjose.org

Note: To date, no lead retrieval vendor has been selected for this meeting as badges are not encoded. Exhibitors will be provided with lead collection sheets but are encouraged to come prepared with their own lead collection arrangements.